From launching a new restaurant or bar, expanding your concept to multiple locations, and everything in between, our experienced team is ready to provide expert services to support or enhance your mission.

Opening or Pre-Opening Support

• Organizational Chart
• Job Descriptions
• Recruiting Plan
• Employee Handbook
• Management Procedures
• Training Manuals
• Menu Item Descriptions
• Service Training
• Steps of Service
• Floor Plan Development
• Reservations Planning

Training Classes for Staff & Managers

• "Sales" Isn't a Dirty Word!
• Train the Trainer
• Managing Employee Relations
• Management Communication

 

Dana has an excellent understanding of the complexities associated with implementing any type of change. I had the pleasure to work with him on several projects, both large and small. His approach was always thoughtful, accounting for the varied perspectives of each impacted stakeholder. His work products were always comprehensive and high quality. His skills and knowledge are a wonderful asset to any change scenario.
— Donna, Associate Director, HRIM at Union Square Hospitality Group

Dana is a highly organized, efficient, thoughtful and extremely capable restaurant professional. He is incredibly detail oriented and analytical and is always pushing himself and the team to find better ways to do things. He is energetic and enthusiastic, and has a wealth of food and beverage knowledge that he excels at sharing. Adding him to a team automatically raises the bar for its performance.
— Emily, Vice-President of Retail Operations, Financier Patisserie